Shipping
Free & Fast Shipping*
We use only Australian based fulfilment partners that use reliable shippers to ensure safe and fast shipping. This can only be an approximate as there are many variables and factors that may affect production from time to time but we will always endeavour to get your order out as fast as possible.
Important Note
All orders placed will be shipped with your authority to leave if nobody is present at the delivery address. Our driver, in these instances, will only leave your artwork if it is safe to do so, otherwise it will be returned to a depot and a calling card will be left. You will need to contact the shipper directly and arrange to pay any redelivery fee.
We can only ship to a physical address and not to a PO Box or Storage Locker
Order Tracking
We will provide tracking information once your order is ready to dispatch and you may track progress via our shippers website or your account login at any time. You may also contact us directly by email or phone message however this process may incur up to 48 hours for our team to respond.
Please note our shippers are third party carriers that carry appropriate insurance.
*Applies only to Australia Post area codes deemed ‘metro’. Regional and/or remote area codes will incur a delivery fee surcharge. It’s a big country!
*Shipment date refers to the approximate date of completion of your order, usually within 14 working days, or 30 days for paintings. Allow for additional days in transit time to receive goods which can vary and is subject to your location.
*Shipment date refers to the approximate date of completion of your order, usually within 14 working days, or 30 days for paintings. Allow for additional days in transit time to receive goods which can vary and is subject to your location.
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